A: We repair a wide variety of gaming consoles, including but not limited to: PlayStation (PS5, PS4, PS3, etc.) Xbox (Xbox Series X|S, Xbox One, Xbox 360, etc.) Nintendo (Switch, Wii U, Wii, 3DS, etc.) And many older generation consoles!

A: Our experienced technicians can diagnose and repair a broad range of gaming console problems, such as: No Power/Power Issues: Console won't turn on, turns off unexpectedly. HDMI Port Damage: No display, flickering screen, distorted visuals. Disc Drive Malfunctions: Games not reading, disc stuck, loud noises. Overheating: Console shutting down, loud fan noise, system hot to the touch. Controller Issues: Stick drift, unresponsive buttons, connection problems. Software Errors: Freezing, crashing, boot failures, corrupted updates. Hard Drive Failures: Lagging, crashing, storage issues. And more! If you're experiencing an issue not listed, bring it in for a diagnostic.

A: Yes, we offer free diagnostics for your gaming console to pinpoint the exact problem and provide you with an accurate repair estimate.

A: Repair times vary depending on the issue and parts availability. Normally we strive to get it done same day with in 1-2 hours, Many common repairs can be completed within a few hours to a few days. We'll provide you with an estimated timeline after our diagnostic.

Repair costs vary depending on the device model and the extent of the damage. We offer free diagnostics and will provide a detailed quote before any work is done.

A: We stand by our work! All gaming console repairs performed by Wikid Computers come with a 60-day warranty on the repaired parts and labor. If the same issue reoccurs within this period, bring it back, and we'll fix it at no additional charge.

A: For your convenience, Wizkid Computers accepts all major payment types, including: Cash Credit Cards (Visa, Mastercard, American Express, Discover) Debit Cards Mobile Payments (Apple Pay, Google Pay, etc.) And potentially others – just ask!

A: You can find Wzikid Computers at: Troy, NY Location: 2303 15th Street TRONY East Greenbush, NY Location: 568 COLUMBIA TURNPIKE, EAST GREENBUSH, NY

We have two convenient physical locations: Troy, NY: 2303 15th Street, Troy, NY East Greenbush, NY: 568 Columbia Turnpike, East Greenbush, NY

Yes! For your convenience, we can arrange pick-up and drop-off services anywhere in the Capital Region. This includes areas like Clifton Park, Albany, Schenectady, Amsterdam, Brunswick, Latham, and Niskayuna. Please contact us to schedule.

not necessary but yes, While we take every precaution to protect your data, unforeseen circumstances can occur. We strongly recommend backing up all important data (contacts, photos, videos, documents) before bringing your device in for any repair.

Yes, for safety and to prevent further damage, please power off your device before bringing it to the shop.

Just your phone is usually sufficient. If you have any relevant accessories like the original charger (especially if you're having charging issues), feel free to bring them along.

We understand the importance of your privacy. Our technicians are trained to handle your device with the utmost care and professionalism. We only access your device's functions for testing purposes related to the repair and do not access personal data unless specifically required for data recovery with your explicit permission.

Yes, even if the touch is still responsive, a cracked screen can worsen over time and expose internal components to dust and moisture. We can replace just the glass or the entire screen assembly, depending on the damage.

Immediately power off your phone. Do NOT try to turn it back on or charge it. Bring it to us as soon as possible. The quicker you bring it in, the higher the chance of a successful repair. Avoid using rice or other home remedies as they are often ineffective and can cause further issues.

Not necessarily! A rapidly draining battery is often a sign that the battery itself needs to be replaced. Battery replacement is a common and relatively quick repair that can significantly extend the life of your phone.

It could be either. We recommend trying a different charger and cable first. If the problem persists, it's likely an issue with your phone's charging port or internal components. We can diagnose the exact cause.